Privacy Policy

This privacy policy sets out how the Oadby and Wigston Business Directory uses and protects any information that you give us when you use this website.

The Oadby and Wigston Business Directory is committed to ensuring that your privacy is protected. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used for the purpose for which it was originally collected or compatible purposes in accordance with this privacy statement.

If we decide to change our privacy policy, we will post details of any changes on this page and our home page. This will help to ensure that you are always aware of what information we collect, how we use it, and under what circumstances (if any) we share it with other parties.

What We Collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Improving our products and services
  • Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • Market research purposes, including contact by phone, email, fax or mail using the information provided to us
  • Customising the website according to your interests

Your Rights - the Data Protection Act 1998 and the General Data Protection Regulation 2018

Our privacy statement covers Oadby and Wigston Borough Council and its web site. Under the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) 2018, we have a legal duty to protect any personal information we collect from you. We do not pass on your details to any third party or government department unless you give us permission to do so or the law requires/permits it. Further information can be found in our Data Protection Policy as well as our Record of Processing Activities (ROPA). Please see our main Privacy Policy page at https://www.oadby-wigston.gov.uk/pages/privacy.

We will only keep your data for as long as is necessary. The Council has a retention schedule for all of the data that we hold and, where applicable, we will confidentially dispose of data that falls outside of that retention period.

The Information Commissioner enforces and oversees the Data Protection Act 1998, the Freedom of Information Act 2000 and the GDPR 2018.

We have to notify the Information Commissioner of the types of personal data we process and for what purpose we use it for and whom we share it with. You can see what is recorded on our Data Protection Notification entry if you search for Oadby and Wigston Borough Council on the Information Commissioner's web site.

The Data Protection Act 1998 and GDPR 2018 provide you with rights in relation to the personal data we may hold about you, namely;

  • You have the right to obtain confirmation that your data is being processed, and access to your personal data.
  • You are entitled to have personal data rectified if it is inaccurate or incomplete.
  • You have a right to have personal data erased and to prevent processing, in specific circumstances.
  • You have the right to 'block' or suppress processing of personal data, in specific circumstances.
  • You have the right to data portability, in specific circumstances.
  • You have the right to object to the processing, in specific circumstances.
  • You have rights in relation to automated decision making and profiling.

With regard to your rights to be provided with a copy of your personal data (subject access request), you are entitled to this within one month of making the request. Requests must contain the information required to satisfy the Council as to the identity of the person making the request (we may require proof of your identity). Requests must contain the information required to enable the Council to locate the information which is being sort. We will assist you where possible.

We may charge a reasonable fee for this request in specific circumstances. Further information about the Data Protection Act and the GDPR can be obtained from:

Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF

Telephone: 01625 545 700
Fax: 01625 524 510
Website: https://ico.org.uk/

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies can help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at business@oadby-wigston.gov.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.